Tobacco Quit Line (TQL) Centre was inaugurated on 2nd Feb 2019. The objective of the project is to provide effective counseling to tobacco users and enable them to quit tobacco through a toll-free number 1800-11-2356.
Quitline services are available in Marathi, English, Hindi, and Gujarati language.
For the first six months, we had only 4 operating desks; while, in the second half, we had 8 desks working for both morning and evening shifts. From June 2019, a total of 16 counselors and 2 supervisors are working in two shifts.
In the year 2020, 155,652 calls hit the system; after excluding inquiry calls and not attended calls, the total calls received were 42,053.